Player Welfare

Responsible Gaming at fb88

Gambling should be entertaining, not a source of stress or hardship. fb88 provides tools, guidance, and support to help every player in Bangladesh enjoy betting safely and within their means.

⚠️ fb88 is strictly for players aged 21 and above. Underage gambling is prohibited.
Important: Gambling carries financial risk. Never bet more than you can comfortably afford to lose. If you feel that gambling is negatively affecting your finances, relationships, or mental health, please use the tools described on this page or contact our support team immediately at [email protected].
Our Responsible Gaming Commitments
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21+ Age Verification
fb88 requires all players to verify their age during registration. Players under 21 years of age are strictly prohibited from creating an account or placing any wager on the fb88 platform. Age verification is mandatory for all withdrawals.
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Self-Exclusion Programme
Players who feel their gambling is becoming a problem can request a self-exclusion at any time. Self-exclusion blocks access to the fb88 account for a chosen period (30 days, 90 days, 6 months, 1 year, or permanently) and cannot be reversed during the active period.
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Deposit Limits
fb88 allows players to set daily, weekly, or monthly deposit limits on their account. Once a deposit limit is set it takes effect immediately. Requests to increase a deposit limit are subject to a mandatory 7-day cooling-off period before the increase is applied.
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Time-Out Feature
A time-out is a short break from gambling. Players can activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but betting and deposits are suspended. Time-outs take effect immediately upon request.
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Activity Tracking
fb88 provides account activity summaries so you can review your betting history, total deposits, total withdrawals, and net profit or loss over any time period. Reviewing your activity regularly helps you stay in control of your gambling spend.
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24/7 Support Access
Our support team is available 24 hours a day, 7 days a week to assist players with responsible gaming requests including deposit limits, time-outs, and self-exclusion. Contact us at [email protected] at any time.
Player Protection Tools
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Time-Out
Short breaks of 24 hours to 30 days. Betting and deposits paused immediately.
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Self-Exclusion
Block access for 30 days up to permanently. Cannot be reversed during active period.
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Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit to your account.
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Reality Check
Periodic reminders showing how long you have been playing in your current session.

What Is Responsible Gaming?

Responsible gaming means approaching betting and casino games as a form of entertainment, not as a way to make money or escape from personal problems. For the vast majority of players in Bangladesh who enjoy cricket betting, slots, and live casino games on fb88, gambling remains exactly that — a fun activity enjoyed alongside everyday life.

fb88 is committed to ensuring that the platform remains enjoyable and sustainable for every player. This means providing tools to help players manage their gambling activity, making it easy to set limits, take breaks, or stop entirely if needed, and ensuring that support is always available for players who need it.

The 21+ Age Requirement

fb88 strictly enforces a minimum age requirement of 21 years for all players. This is not simply a platform rule — it reflects the serious harm that gambling can cause to young people whose financial habits and decision-making skills are still developing. fb88 will not knowingly allow any person under the age of 21 to open an account or participate in any betting or gaming activity on the platform.

All account registrations are subject to age and identity verification. fb88 reserves the right to request additional proof of age at any time and to suspend or close any account where the player cannot satisfactorily demonstrate that they are aged 21 or above. Any winnings accumulated on an account that is subsequently found to belong to a player under the age of 21 will be forfeited in full.

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following are common indicators that gambling may be moving from a recreational activity to something more harmful. If any of these apply to you or someone you know, we encourage you to act and seek support:

  • Spending more money on gambling than you originally planned or can afford.
  • Chasing losses — continuing to bet in an attempt to recover money that has been lost.
  • Neglecting responsibilities at work, school, or home because of time spent gambling.
  • Borrowing money or selling possessions in order to fund gambling.
  • Feeling restless, irritable, or anxious when not gambling.
  • Using gambling as a way to escape stress, depression, or other personal problems.
  • Lying to family members, friends, or colleagues about the extent of gambling activity.
  • Making repeated unsuccessful attempts to cut down or stop gambling.

If you recognise any of these patterns, please contact the fb88 support team immediately at [email protected]. You can also activate a self-exclusion, time-out, or deposit limit directly through our support team — available 24/7. Acting early makes a real difference.

How to Request Self-Exclusion

Self-exclusion is the most powerful tool available to a player who feels that their gambling is becoming a problem. When you self-exclude from fb88, your account is blocked and you will not be able to log in or place bets for the duration of the exclusion period. fb88 will also take reasonable steps to ensure that you do not receive marketing communications during the exclusion period.

To request a self-exclusion, contact the fb88 support team at [email protected] and state clearly that you wish to self-exclude, along with your preferred exclusion period. Self-exclusion requests are acted upon immediately. Once a self-exclusion is in place, it cannot be lifted or reversed until the full exclusion period has elapsed, regardless of any subsequent requests to reinstate the account.

Setting Deposit Limits

A deposit limit is one of the most practical ways to keep your gambling within budget. fb88 allows players to set a maximum daily, weekly, or monthly deposit cap on their account. Once activated, the limit prevents you from depositing more than the specified amount within the chosen period — regardless of account balance or method of payment. Deposit limits can be decreased at any time, but any request to increase a deposit limit will be subject to a mandatory 7-day cooling-off period before the increase takes effect.

To set or modify a deposit limit on your fb88 account, contact the support team at [email protected] with your account details and your requested limit amount and period. Our team will action your request promptly and send you a confirmation once the limit is in place.

Taking a Break: Time-Out Options

A time-out gives you a structured break from gambling without permanently closing your account. During a time-out, you will not be able to log in to your fb88 account or place any bets. Deposits are also suspended for the duration of the time-out. Time-out periods available on fb88 are: 24 hours, 48 hours, 7 days, and 30 days. The time-out takes effect immediately upon your request and cannot be reversed before the time-out period has expired.

To request a time-out, contact the fb88 support team at [email protected]. State your preferred time-out duration and our team will activate the time-out on your account immediately. If you find that your time-out period has expired and you are still concerned about your gambling behaviour, you should consider requesting a longer time-out or a formal self-exclusion.

Protecting Younger Family Members

If you share a device with younger family members or children, fb88 strongly recommends taking steps to prevent unauthorised access to your account. Always log out of your fb88 account after each session, do not save your login credentials on shared devices, and consider using parental control software to restrict access to gambling websites on shared or family devices.

fb88 will never knowingly allow a person under the age of 21 to access the platform. However, parents and guardians in Bangladesh are ultimately responsible for supervising access to all online platforms on devices used by young people in their care. If you believe a minor may have accessed your fb88 account, please contact our support team immediately.

Gambling and Your Finances

One of the most important principles of responsible gaming is only gambling with money you can genuinely afford to lose. Before placing any bet on fb88, consider whether the amount you plan to wager would be missed if it were lost entirely. Your essential expenses — rent, food, utilities, family needs — must always take priority over gambling spend.

fb88 strongly advises against borrowing money to fund gambling, using savings earmarked for essential purposes to fund gambling, or increasing gambling spend following a period of losses. If gambling is putting financial pressure on you or your family, please contact our support team and consider using the deposit limit or self-exclusion tools described on this page.

Warning Signs of Problem Gambling
  • You are spending more time and money gambling than you originally intended.
  • You are chasing losses and increasing your bets to try to win back money you have lost.
  • Gambling is causing you to neglect work, family, or other important responsibilities.
  • You are using money set aside for bills, food, or rent to fund gambling.
  • You feel anxious, irritable, or depressed when you are not gambling.
  • You are keeping your gambling activity a secret from family members or close friends.
  • You have tried to stop or reduce your gambling but have been unable to do so.
  • Gambling is your primary way of dealing with stress, loneliness, or difficult emotions.
Get Help and Support
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Contact fb88 Support
Our responsible gaming team is available 24/7 to help you set deposit limits, activate a time-out, or request a self-exclusion. If gambling is becoming a problem, please reach out — we are here to help. Contact us at the email address below (plain text only — not a clickable link; please type it manually into your email client):
[email protected]
Play Responsibly at fb88
Enjoy cricket betting, live casino, and slots on fb88 — Bangladesh's trusted platform. Set your limits, play within your means, and have fun. Our support team is here whenever you need us.